Terms & Conditions
Prices and payment
Each item is shown with price including VAT. In the shopping cart you can see the total price including all fees, VAT, shipping and payment.
The payment is handled by Klarna. For payment terms, see Klarnas Terms.
Your right of withdrawal (the withdrawal period) is valid for 14 days. In your message to us, it must be clear that you regret your purchase. The withdrawal period starts on the day you received the item or a substantial part of it.
Upon return, you can use the customer return label we enclosed with the shipment and you will not be charged a fee. If you choose other options for returning the item, you as a customer are responsible for the cost of the return.
We recommend that you use the enclosed return form when the right of withdrawal is invoked.
If possible, we ask you to return the item in its original packaging.
If you have chosen to withdraw you order, we will refund what you paid for the item within 30 days from the day we received the item.
You have the right to determine the characteristics and functions of a product without losing the right of withdrawal. If the product has been handled to a greater extent than is considered necessary in order to determine its characteristics and function, you are obliged to compensate us for this depreciation and in such cases, we may deduct the refund accordingly.
See EU's online dispute resolution site https://ec.europa.eu/odr.
All goods that can be ordered are in stock for immediate delivery. Handling times may vary depending on circumstances such as peak seasons and holidays.
Packages that are uncollected
Uncollected goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping and handling fees, currently 20 EUR.